Return Policy

To begin the return process, please follow these steps:

  1. Contact Us: Reach out to our Customer Service Team via email at market2mmanagement@gmail.com within 24 hours of receiving your order. Please include the following details:
    • Order number
    • Item(s) you wish to return
    • Reason for the return
  2. Approval: After reviewing your return request, we will notify you via email if your return is approved. If approved, you will receive instructions on how to return the item(s) and a Return Authorization Number.
  3. Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item. We recommend using a trackable shipping service to ensure the safe return of your product.

3. Return Process

Once we receive the returned item(s), we will inspect them to ensure they meet the return eligibility criteria. Please note that we do not accept returns of items that are used, damaged, or missing the original packaging or tags.

4. Store Credit

  • Store Credit Issuance: If your return is approved, you will be issued a store credit equal to the purchase price of the returned item(s), minus any original shipping fees. The store credit will be sent to you via email as a gift card code that can be used for future purchases on our website.
  • No Cash or Refunds: Please note that we do not offer refunds to your original payment method. The only form of reimbursement provided for approved returns is store credit.
  • Expiration: Store credit is valid for 1 year from the issue date. After this period, the store credit will expire.

5. Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 24 hours of receiving the product. We will review your case and offer a full store credit or an exchange for the correct item at no additional cost to you. We may request photos of the damaged or incorrect item to facilitate the claims process.

6. Exceptions to the Return Policy

We reserve the right to refuse returns if:

  • The return request is made after the 24 hour window.
  • The items do not meet the condition requirements (e.g., used or opened products).
  • The return request is for non-returnable items (such as final sale or clearance items).

7. Exchanges

We do not offer direct exchanges. If you would like to exchange an item for a different size or color, please return the original item for store credit and place a new order for the item you want.

8. Final Sale Items

The following items are final sale and cannot be returned for store credit:

  • Gift Cards
  • Sale or Clearance Items
  • Personal Care Products (such as cosmetics, skincare, and hair care) that have been opened or used.
  • Customized Products made specifically to order.

9. Contact Us

If you have any questions or need assistance with the return process, please don’t hesitate to contact us at:

Email:market2mmanagement@gmail.com
Phone: (256) 468-6378
Customer Service Hours: Monday to Friday, 9 AM to 5 PM (EST)

We hope this return policy helps to Market to Millions’ Return Policy

At Market to Millions, we are committed to providing our customers with the best products and services. We want you to be completely satisfied with your purchase. However, due to the nature of our products, we have established the following Return & Store Credit Policy to ensure fairness and consistency.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

  • Purchase from Market to Millions: Returns can only be made for products purchased directly from our official website.
  • Time Frame: You must initiate a return request within 24 hours of receiving your order.
  • Condition of Products: Items must be unused, unopened, and in their original packaging. We do not accept returns on used, opened, or tampered products.
  • Non-Returnable Items: Certain products, such as final sale or customized items, are not eligible for return or store credit.

2. How to Initiate a Return

make your shopping experience with Market To Millions seamless and worry-free. Thank you for being a valued customer!